Al Buraak Fashion - Delivery in 2 - 5 Working Days
Delivery Within 2 to 5 Working Days
Returns Policy
Important
Once, the order is delivered, kindly make a 360-degree parcel opening video without any pause, trim, or cuts ensuring the parcel opening is clearly visible. No claims of defective/wrong product without a parcel opening video will be entertained. To start your return process visit our returns page here.
Our 10 Days Returns Policy (Please Raise Return Request Same Day You Receive The Order) If You Are Not Happy With Your Purchase We Accept Returns As Per Policy Given Below
Returnable Items :
Unstitched Salwar Suits , Kurtis from any category can be returned except from any Items from SALE OR DISCOUNTED Category or an Item Purchased at a Discounted Price using a Promo code or offer.
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Only Unused and Unstitched Dress Material can be returned if informed on same day of delivery.
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The product should reach us within 10 days from date of delivery on our return address that we will send you via email.
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Once we receive the product we will arrange for exchange or refund in form of FSTN Store Credit as per your request.
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Refunds of your order will be done in form of store credit (Al Buraak Fashion) only which will be valid for six months which can be used to place a new order.
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Return cost will be borne by the customer.
Once, the order is delivered, kindly make a 360-degree parcel opening video without any pause, trim, or cuts ensuring the parcel opening is clearly visible. No claims of defective/wrong product without a parcel opening video will be entertained.
Non Returnable Items :
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STITCHED, PRET or Custom Stitched Products are Strictly NonReturnable irrespective of wrong size or fit.
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Items under any offer or any item in discount or from our “SALE” category or bought using a promotion code or coupon cannot be cancelled , exchanged or returned except when we sent you a wrong or a faulty item. (Misprint, Beads or tassels coming out , uneven edges of dupatta , difference in shade , lesser fabric will not be considered as faulty or defective. )
Cost of Returns Logistics:
We are the only store in Original Lawn Dress Market who has 10 Days return policy. This we have kept for our customers who do not want to keep something which they didn’t like. But from our point also you need to understand that we cannot provide returns shipping as its an additional cost in addition to additional cost we incurred in forward logistics by providing you FREE SHIPPING. When we are going extra mile for our clients we do expect a tiny cooperation from our clients to send the disliked material back .
This practice will also ensure that we keep minimal margins of our stock online and can pass on benefits to clients like for e.g. by providing best online rates , providing sales and offers from time to time. We thank you for your understanding. Kindly Ship the material back to us if your return request was approved.
*We welcome pre-sales question if any- can be posted to us on alburaak2024@gmail.com
Kindly Contact us on email / whatsapp or call to Initiate the return.
Once confirmed by our executive , please dispatch the Items by any courier service you want to the address provided to you by our Executive. The Return parcel should reach us within 10 days from date of delivery.
PLEASE MENTION ORDER NUMBER ON TOP OF THE PACKAGE
Once return is received and inspected – we will process refunds etc as per store policy given here.
Color Variation
No Guarantee on Color: Please note that the www.alburaakfashion.com does not give any sort of color or shade guarantee on fabrics. For any complaints related to color or difference in shade please contact respective designer directly.